Privacy

Privacy Policy — How 788gam Handles Your Data

This policy explains what personal information 788gam collects, why we collect it, how it is used and stored, and what rights you have over your own data as a registered player.

Last updated: January 2026 Applies to all 788gam accounts
At a Glance

What This Privacy Policy Covers

A plain-language summary of the most important data practices at 788gam. Full details for each area are in the policy document below.

What Data We Collect

We collect registration details, identity verification documents, transaction records in PKR, device and browser information, and records of your platform activity. We only collect what is necessary to provide the service securely.

Why We Use It

Your data is used to operate your account, process PKR deposits and withdrawals via JazzCash, Easypaisa, and other supported methods, verify your identity, deliver personalised promotions, and detect fraud or misuse.

Who We Share It With

Data is shared only with necessary service providers — payment processors, identity verification partners, and platform infrastructure providers. We do not sell your personal data to advertisers or third-party marketing companies.

How We Keep It Secure

788gam uses encryption for data in transit and at rest, access controls that limit who can view account data internally, and regular security reviews. Your password is stored in hashed form and is never accessible to staff.

Your Data Rights

You have the right to access the personal data we hold about you, request corrections, ask for erasure in applicable circumstances, and opt out of marketing communications at any time — all through your account settings or support.

Cookies & Tracking

788gam uses cookies to keep you logged in, remember your preferences, and analyse how the platform is used so we can improve it. You can manage cookie preferences through your browser settings. Essential cookies cannot be disabled.

1. Introduction

788gam ("we", "us", "the platform") is committed to protecting the privacy of everyone who registers and plays on our platform. This Privacy Policy explains in clear terms what personal data we collect, why we collect it, how it is used, how long we keep it, and what rights you have over your own information.

By creating an account and using 788gam, you agree to the practices described in this policy. Please read it alongside the Terms and Conditions — both documents together form the full agreement between you and 788gam.

If you have any questions about how your data is handled, or wish to exercise any of your rights described below, you can contact us at any time through the support channels listed at the end of this page.

2. Personal Data We Collect

We collect the following categories of personal information from registered players and from visitors to the 788gam platform:

Registration & Identity Information

  • Full name as it appears on your official identity documents
  • Date of birth (to verify you are 18 years of age or older)
  • Residential address in Pakistan
  • Mobile number and email address
  • CNIC number and copies of identity documents when verification is requested
  • Selfie or proof-of-identity photograph where required for verification

Financial & Transaction Data

  • PKR deposit and withdrawal transaction records
  • JazzCash or Easypaisa account reference (partial, not full account credentials)
  • Bank account details where bank transfer is used
  • Card details processed via our payment provider (card numbers are not stored on 788gam's systems)
  • History of bonus claims, promotions activated, and wagering activity

Platform & Device Data

  • IP address at the time of registration and login
  • Browser type, operating system, and device identifiers
  • Pages visited, time spent, and actions taken within the platform
  • Session logs including login and logout times

3. How We Collect Your Data

We collect personal data in the following ways:

  • Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or update your account details.
  • Automatically — when you browse or use the platform, we collect device information, IP address, and activity data through cookies and server logs.
  • From third parties — identity verification partners may provide confirmation of the information you submit. Payment processors confirm transaction status. Fraud detection services may flag unusual patterns associated with your device or payment methods.

We do not purchase data from third-party data brokers or combine externally purchased data with your 788gam account profile.

4. How We Use Your Personal Data

Your personal data is used for the following purposes at 788gam:

  • Account management: to create, maintain, and operate your account, including login authentication and account recovery.
  • Identity verification: to confirm that you are who you say you are and that you meet the minimum age requirement of 18 years.
  • Payment processing: to process PKR deposits via JazzCash, Easypaisa, Raast, bank transfer, and cards, and to process withdrawal requests to verified accounts.
  • Fraud prevention and security: to detect and investigate suspicious account activity, unauthorised access attempts, bonus abuse, and other forms of misuse.
  • Regulatory compliance: to fulfil record-keeping obligations, including transaction histories and identity records, where required.
  • Customer support: to respond to queries, investigate complaints, and resolve account issues.
  • Platform improvements: to analyse aggregated, anonymised usage data and improve the betting and gaming experience.
  • Marketing communications: to send you information about relevant promotions, PSL season offers, and platform updates — where you have consented or not opted out.

5. Sharing Your Data With Third Parties

788gam shares personal data with a limited number of third parties where it is necessary to provide the platform's services. We do not sell personal data to advertisers, data brokers, or unrelated third parties.

Categories of third parties who may receive relevant data include:

  • Payment processors — JazzCash, Easypaisa, Raast, and card processing partners receive the minimum information required to process your transactions.
  • Identity verification providers — where you are required to complete KYC (Know Your Customer) verification, your submitted documents are processed by a third-party verification service.
  • Platform infrastructure providers — hosting, database, and content delivery services that power the 788gam platform. These providers are contractually bound to process data only as instructed.
  • Fraud detection and security services — which help identify unusual activity patterns and protect both players and the platform.

All third-party service providers are assessed before engagement and are required to maintain appropriate data protection standards. We do not transfer personal data outside of the service infrastructure without appropriate safeguards in place.

6. Payment Data & Financial Records

All financial transactions on 788gam are processed in PKR. Transaction records — including deposit amounts, withdrawal requests, dates, and payment method references — are stored securely as part of your account history.

Card payment data is handled by our payment processing partner and is not stored on 788gam's own servers. Card numbers are tokenised during processing and the full card number is never accessible to 788gam staff or systems after the transaction is initiated.

Mobile wallet references (such as your JazzCash or Easypaisa account number) are stored in partial form for transaction matching and dispute resolution purposes. Your full mobile wallet credentials are never retained by 788gam.

Financial records are retained for a minimum period as required for regulatory and dispute resolution purposes. After this period, financial data is deleted or anonymised unless a specific reason to retain it exists.

7. How Long We Keep Your Data

788gam retains personal data for as long as your account is active and for a reasonable period after account closure to allow for the resolution of disputes, compliance with record-keeping requirements, and the prevention of re-registration by players who have been suspended for policy breaches.

Data Category Retention Period Reason
Account registration details Duration of account + 5 years Dispute resolution, compliance
Identity verification documents Duration of account + 5 years Regulatory record keeping
Transaction history (PKR) Duration of account + 5 years Financial records, disputes
Platform activity logs 12 months rolling Security, fraud detection
Support correspondence 3 years from last contact Service quality, disputes
Marketing preferences Until changed or account closed Consent management

After the applicable retention period, data is securely deleted or anonymised so it can no longer be linked to an individual.

8. How We Keep Your Data Secure

788gam takes the security of player data seriously. The following measures are in place to protect the personal information stored on our systems:

  • Encryption in transit: all data transmitted between your browser and 788gam's servers is encrypted using TLS (Transport Layer Security).
  • Encryption at rest: sensitive data stored in our databases is encrypted using industry-standard methods.
  • Access controls: internal access to player account data is restricted to authorised staff on a need-to-know basis. All internal access is logged.
  • Password security: passwords are stored in hashed form using a secure algorithm. Plaintext passwords are never stored or accessible to any member of staff.
  • Regular security reviews: the platform undergoes periodic security assessments to identify and address potential vulnerabilities.

While we take every reasonable step to protect your data, no online system can guarantee absolute security. If you believe your account has been compromised, contact 788gam support immediately so the account can be secured.

Your Role in Account Security

You are responsible for keeping your login credentials private. 788gam support will never ask for your password. Use a strong, unique password and do not share it with anyone.

9. Cookies & Similar Technologies

788gam uses cookies and similar tracking technologies to operate the platform, remember your preferences, keep you logged in, and analyse how the platform is used so we can make it better.

Types of cookies used on 788gam:

  • Essential cookies: required for the platform to function. These keep you logged in, maintain your session, and handle security checks. They cannot be disabled without breaking core functionality.
  • Preference cookies: remember your settings, such as language preference and display options, so you don't have to reset them on every visit.
  • Analytics cookies: collect anonymised data about how the platform is used — which pages are visited most, how long sessions last, and where users navigate. This helps us improve the platform over time.
  • Security cookies: help detect and prevent fraudulent activity, including unusual login patterns and bot traffic.

You can manage cookie settings through your browser. Blocking non-essential cookies will not prevent you from using the platform, but some preference features may not work as expected. Essential cookies are set automatically and cannot be removed while using the site.

10. Your Data Rights

As a registered player on 788gam, you have the following rights in relation to your personal data. To exercise any of these rights, contact support with your account username and a description of your request.

Right of Access

You can request a copy of the personal data 788gam holds about you. We will provide this within a reasonable timeframe after verifying your identity.

Right to Correction

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For contact details, you can update these directly in your account settings.

Right to Erasure

You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legitimate interests and any legal retention obligations.

Right to Object to Marketing

You can opt out of marketing communications at any time. Use the unsubscribe link in any marketing email, or update your notification preferences in your account settings.

Right to Data Portability

You can request a structured, machine-readable copy of the personal data you have provided to 788gam, where technically feasible and applicable.

11. Children & Minors

788gam is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation of age, and identity verification is used to enforce the 18+ requirement.

If we become aware that a minor has registered or provided personal data on the platform, we will close the account, delete the associated data, and return any deposits made through verified personal payment methods.

If you believe a minor has accessed 788gam, please contact support immediately so the matter can be investigated and the account can be secured.

12. Marketing Communications

With your consent, 788gam may send you information about promotions, PSL season offers, casino bonuses, free bets, and platform updates via email or SMS. You can manage your marketing preferences in your account settings at any time.

We do not send unsolicited marketing messages to individuals who have not registered with 788gam. We do not share your contact information with third-party advertisers for their own marketing purposes.

If you opt out of marketing communications, you will still receive essential account-related messages such as deposit confirmations, withdrawal notifications, and security alerts — these are not marketing messages and cannot be disabled.

13. Changes to This Privacy Policy

788gam may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable requirements, or improvements in our data practices. When material changes are made, we will update the "Last updated" date at the top of this page.

Where a change is significant, we may notify registered players via in-account notification or email. Continued use of 788gam after an updated policy is published constitutes acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed about how your data is handled.

14. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please contact the 788gam support team.

You can reach us through the live chat function available within your account, or by emailing [email protected]. Please include your registered username and a clear description of your privacy query or request so we can assist you efficiently.

We aim to respond to all privacy-related requests within 30 days. If your request is complex or involves multiple data records, we will acknowledge receipt promptly and keep you updated on progress.

Related Policies

This Privacy Policy should be read alongside the Terms and Conditions and Responsible Gaming page, all of which form part of your agreement with 788gam.

Get Started

Join 788gam — Bet on Cricket, PSL & Casino in PKR

Your data is handled with care. Create your account, deposit via JazzCash or Easypaisa, and start exploring sports betting, casino games, and PSL markets — all in Pakistani Rupees.

18+ only. Terms apply. Please play responsibly.